These Terms of Service ("Terms") apply to every website, Android app, software, SEO or related service ordered from Toufik Royhan, run by Toufik Royhan in Khulna, Bangladesh, and to the use of toufikroyhan.com and its client panel. By creating an account or placing an order you agree to these Terms.
1. Accounts
You must give accurate details and keep your password safe. You are responsible for activity on your account. We may suspend accounts that are used for fraud, abuse or illegal content.
2. Quotes, orders and scope
Each order is based on the package or written quote you accept. The scope — pages, features, revisions and delivery time — is what is written in that package or quote. Work outside the agreed scope is quoted separately before it starts. Delivery times begin once we have the content, logins and payment needed to start.
3. Prices and payment
Prices are shown in USD, with BDT and INR shown for convenience at the exchange rate set on the site. Unless agreed otherwise, projects are paid in milestones (usually a start-of-work payment and a launch payment) through the methods listed in the client panel. Wallet credit can only be used for our services and is not transferable. Invoices are due within 7 days of issue.
4. Your responsibilities
You confirm that you own or have permission to use all text, images, logos and data you give us, and that your project does not break any law. Please review previews promptly and reply to questions; projects that stay inactive for more than 30 days because we are waiting on you may be closed or re-scheduled.
5. Delivery, review and revisions
When work is delivered you can review it in the client panel and either approve the delivery or request a revision with notes. Revisions included in your package cover corrections within the original scope. If you do not respond within 14 days of delivery, the delivery is treated as approved.
6. Intellectual property
After full payment, you own the final website, app or design files created specifically for you. We keep ownership of our reusable code, tools and know-how and grant you a permanent licence to use them as part of your project. Third-party items (themes, plugins, fonts, stock photos, APIs) remain under their own licences. Unless you ask us not to, we may show the finished work in our portfolio.
7. Hosting, third parties and maintenance
Domains, hosting, app-store accounts and third-party services are under the provider's own terms. After launch, support is provided for the period stated in your package; ongoing maintenance is available on a separate plan.
8. Warranty and liability
We build carefully and test every delivery, and we will fix defects reported within 30 days of approval at no cost. Beyond that, services are provided "as is". To the maximum extent allowed by law, our total liability for any claim is limited to the amount you paid for the order concerned, and we are not liable for indirect losses such as lost profit or data.
9. Cancellation and refunds
Cancellations and refunds are handled under our Refund Policy.
10. Confidentiality
We keep your business information, logins and unpublished work confidential and use them only to deliver your project.
11. Governing law
These Terms are governed by the laws of Bangladesh. Any dispute will first be discussed in good faith; if it cannot be resolved, the courts of Khulna, Bangladesh have jurisdiction.
12. Changes
We may update these Terms. The version in force when you place an order applies to that order.
Contact
Toufik Royhan · Toufik Royhan · Khulna, Bangladesh · info@toufikroyhan.com · +8801935-600800